User testing an online training program to improve elder abuse responses by sub-acute health professionals
Tracks
Chancellor 6
Best practice
Education and Training
Elder Abuse
Integrated Care
Friday, November 15, 2024 |
11:45 AM - 12:00 PM |
Speaker
Ms Rachel Muoio
Research Assistant
National Ageing Research Institute (nari)
User testing an online training program to improve elder abuse responses by sub-acute health professionals
Abstract
The No More Shame study aims to improve the ability of staff in sub-acute hospital settings to recognise and respond to elder abuse, by co-designing a 60-minute training course for sub-acute health professionals. Specifically, the training promotes practices and approaches to identification and response that may help to destigmatise elder abuse among health professionals and patients. To user-test the training, 9 sub-acute health providers undertook the training and provided feedback to the research team by completing a Unified Theory of Acceptance and Use of Technology (UTAUT) questionnaire, and by participating in an in-depth interview. Most participants had not received formal training in elder abuse, and predominantly reported that the training would improve their ability to recognise and respond to signs of elder abuse. Participants also contributed numerous suggestions to improve training content and delivery. Training packages designed to upskill health providers are improved through user-testing by end-users themselves. Through this process, we were able to learn from the views of professionals on their responsibilities for detecting and responding to elder abuse, and improve the relevance and clarity of advice presented for sub-acute health professionals.
Biography
Ms Rachel Muoio is an experienced qualitative researcher working in the Social Gerontology division at NARI. Rachel has a background in Anthropology and Sociology, and has also completed a graduate certificate in Domestic and Family Violence. Rachel has worked across a variety of specialised roles including qualitative recruitment and interviewing, consulting and analysis, and focus group moderation. During her time at NARI, Rachel has engaged services and organisations that identify or respond to elder abuse, including consultations with frontline service providers as well as key decision makers from advocacy organisations concerned with protecting the rights of older people.
Session Chair
Claire O'Connor
Senior Research Fellow
University of New South Wales