Co-exploration as an Approach for Older Adults to Learn about Technology
Tracks
Federation Ballroom / Plenary
Design
Education and Training
Meaningful engagement
Technology
Wednesday, November 13, 2024 |
10:45 AM - 11:00 AM |
Speaker
Dr Diego Munoz Saez
Lecturer
Swinburne University Of Technology
Co-exploration as an Approach for Older Adults to Learn about Technology
Abstract
Much research, training or lifelong learning initiatives have focused on closing the digital gap and increasing the digital literacy of older adults compared to younger demographics. Often, there is a strong emphasis on step-by-step instructions for specific applications and devices. However, based on previous research, we suggest that the whole socio-technical system within which older adults use technology influences their technology acceptance, confidence and uptake. Our three-year weekly engagement with an aged care provider across three care settings has unfolded the intricacies and nuances of how older adults develop an understanding of technology to decide on its use. This research proposes the co-exploration of technology as an approach to navigating through these concerns and understanding older adults’ circumstances and goals when they learn about technology. The co-exploration approach provides opportunities for the residents to be introduced to technology, experiment with it, reflect, and try it on their own time and pace. This collaborative and person-centred approach contributes to providing positive and meaningful experiences to older adults, identifying appropriate ways of introducing technology to them, and guiding them to make informed decisions on technology use. We illustrate this approach with several cases where older adults decided to use (or not to use) technology devices or tools based on a thorough understanding of them. This research has practical implications for lifestyle staff when teaching and implementing technologies in aged care settings and the need to gain awareness of residents' individual preferences and technology knowledge.
Biography
Diego Muñoz (he/him/his) is a Lecturer at the Swinburne Living Lab. The Living Lab strongly emphasises co-creation, real-life settings, human-centred and emotion-led design to give users a strong voice in the process. Diego has experience in conducting co-design research with different groups, including co-design with parents and adult children, refugees in Australia, older adults, residential care providers, and people living with dementia. He is interested in research projects that involve co-design, qualitative research and technology design from a human-centred perspective. Diego has been actively involved in the Human-Computer Interaction community. Diego is Chair of the SIGCHI Melbourne chapter, the ACM Special Interest Group for Computer-Human Interaction. He has participated in organising committees of high-profile conferences such as the ACM CHI Conference on Human Factors and Computing Systems, and OzCHI, the Australian Conference on Human-Computer Interaction. Diego is a member of the Association of Computing Machinery (ACM), a member of the ACM Special Interest Group on Computer-Human Interaction (ACM SIGCHI), and a member of the SIGCHI Melbourne Chapter. Diego is an Associate Fellow of the Higher Education Academy.
Session Chair
Joanna Sun
Lecturer
University of Tasmania